New Staff Orientation

Glacier National Park (GNP) received over three million visitors in 2019, mostly during the summer months. The park hires approximately 350 summer seasonal staff members, and  all seasonal staff, new and returning, must complete a multi-day orientation program familiarizing them with the park and its operation.  During this orientation, they attend a lengthy Occupational Safety and Health Administration (OSHA) training session.

Due to the COVID-19 pandemic, the 2020 OSHA training was modified from a four-hour presentation to a one-hour video format. The goal of the WPI research team was to analyze the shortened OSHA training program and recommend improvements that could optimize viewer information retention and engagement in this video and other park presentations.