Authors
Adam Bettigole, Nicole Candanedo, Michelle Gencorelli, Matthew Newell
Advisors
Fred Looft, Karen Oates
Term
October – December, 2017
Abstract
This project provided Museums Victoria with data on visitors’ current uses of mobile devices in the Melbourne Museum and their interest in mobile technology, and gave recommendations for further integrating these devices. Through visitor observations and exit surveys, data showed that visitors were generally interested in engaging with technology and commonly used their devices to take pictures, especially of family members and the dinosaur exhibit. We recommended that the museum create an interactive digital map accessible via a mobile device, advertise the free Wi-Fi, and explore the implementation of an augmented reality photo booth and a scavenger hunt application. This study will allow Museums Victoria to further the development of mobile technology to enhance the visitor experience.
Final Report