Recent Projects

Continue reading Habitat For Humanity: Developing an E-Commerce Inventory System for the Ashland ReStore

Habitat For Humanity: Developing an E-Commerce Inventory System for the Ashland ReStore

Project Description The Ashland ReStore had implemented an e-commerce program to improve revenue, but lacked a comprehensive inventory system to support it. Drawing on over 608 hours of fieldwork, along with expert stakeholder interviews, we designed an updated, user-friendly inventory system to address this need. Employing an iterative design model, multiple rounds of feedback and…

Read more Habitat For Humanity: Developing an E-Commerce Inventory System for the Ashland ReStore
Continue reading Habitat for Humanity Restore: Developing and Implementing a Translation Tool for use in Habitat for Humanity ReStore Locations

Habitat for Humanity Restore: Developing and Implementing a Translation Tool for use in Habitat for Humanity ReStore Locations

Project Description Language barriers in Habitat for Humanity’s ReStore second-hand stores prevent communication between employees, volunteers, and non-English speaking customers. Through research and piloting in the Worcester and Ashland ReStores, we established that Spanish, Portuguese, and Persian are key languages and built a web-based translation solution with Microsoft Translator, OpenAI’s Whisper, and GPT-4o-mini. The solution…

Read more Habitat for Humanity Restore: Developing and Implementing a Translation Tool for use in Habitat for Humanity ReStore Locations