Habitat for Humanity Restore: Developing and Implementing a Translation Tool for use in Habitat for Humanity ReStore Locations
Project Description Language barriers in Habitat for Humanity’s ReStore second-hand stores prevent communication between employees, volunteers, and non-English speaking customers. Through research and piloting in the Worcester and Ashland ReStores, we established that Spanish, Portuguese, and Persian are key languages and built a web-based translation solution with Microsoft Translator, OpenAI’s Whisper, and GPT-4o-mini. The solution…
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