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Worcester Regional Food Hub: Exploring Opportunities within the Nexudus System

Project Description

Nexudus was implemented as a first stage in a bigger operations strategy for the Food Hub. The current project will identify and execute more potential for efficiency gains in the commercial kitchen at the Food Hub. The team will specifically look at the possibility of integrating some of the following processes into the Nexudus system:

– Using the CRM to track and handle essential documentation and documents (such as SERVsafe certification, allergy certification, and insurance) for kitchen users, including system reminders when certifications are about to expire. At the moment, these needed papers are being tracked in a google page and in hardcopy files.

– Utilization of an online system to enable kitchen users to complete a pre- and post-use checklist. Nexudus enables automatic check-in systems using a smart phone or an on-site iPad. Currently, the pre- and post-checklists are on paper.

– Billing integration with Nexudus and QuickBooks.

– Nexudus also offers prospective chances for community building and communication between and among users, such as message boards and email.

Project Sponsor

The Worcester Regional Food Hub (WRFH) was founded in 2015 by the Worcester Regional Chamber of Commerce and the Regional Environmental Council of Central Massachusetts. In order to achieve their goal, the Food Hub has three critical efforts to fulfill its mission:

1) A wholesale food program, which permits the distribution of local food by local farmers in schools, health facilities, market shops, restaurants and specialist markets.

2) A boxed local food program, which permits the distribution of food directly to local farmers, kitchens, and community partners.

3) A commercial kitchen that allows startups access to a shared kitchen in order to start their business.

Student Researchers

Spencer Belleville is an undergraduate student of the class of 2023 who will be seeking a Robotics Engineering Major and an Astrophysics Minor.

Ralph Lambert is a Management Engineering (MGE) Major student and is seeking to pursue a career in Urban Planning.

Zhuolin Liu is an undergraduate student of the class of 2023 who will be seeking an Electrical and Computer Engineering Major.

Project Goal and Objectives

The goal of this project is to learn about the Nexudus system for optimal use at the WRFH’s commercial kitchen. In order to achieve this, we will have five objectives to lead to the outcome.

  1. Determine current business processes of the Food Hub
  2. Identify existing User challenges in Nexudus
  3. Explore opportunities to enhance the Food Hub’s use of Nexudus.
  4. Introduce the enhanced Nexudus system

We used these 4 objectives as guiding steps in approaching our overall goal. This project was essential because as it helped the WRFH administrate their systems, connecting food from farmers directly to communities in need.  

Final Report and Deliverables

Final Report Booklet

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Supplemental Materials

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User’s Guide

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Video Tutorial