Service Dining Rooms
With SDR staff. WPI team: Cote Taylor, Marrisa Bernard, and Nasjela Thodhoraqi
The range of challenges faced by the homeless makes providing services to meet needs difficult. This project involved interactions with guests at Service Dining Rooms (SDR), Cape Town, South Africa, to gain insights on service provision. While services are available, there are significant barriers to access. In addition to feelings of discomfort and shame, the homeless indicated minimal awareness of the available resources in the area. To address this, we created a resource map to clearly indicate services available to the homeless to be posted at SDR and a flyer advertising SDR’s services for distribution. Through a continued process of self-reflection, we recog-nized that initial feelings of discomfort around the homeless were replaced by feel-ings of empathy, compassion, and humility.
Final Presentation — Service Dining Room