Danson House Visitor Survey

Title: Danson House Visitor Survey
Sponsor: Bexley Heritage Trust
Sponsor Liaison: Caroline Worthington & Sarah Fosker
Student Team: Rodrigo Calles, Rachael Matty, Molly Ott, Patrick Roll
Abstract: Danson House is a small historic house in the London Borough of Bexley that has suffered lackluster visitation numbers since it reopened following major renovations in 2005. The goal of this project was to evaluate the impact of recent efforts to enhance the visitor experience at Danson House and recommend ways to enhance the visitor experience and increase visitation. Three surveys conducted in the house, tearoom, and adjacent park revealed high levels of visitor satisfaction, as well as opportunities for improvement.
Link: http://www.wpi.edu/Pubs/E-project/Available/E-project-062112-042328/